As a services-focused economy, DC is home to a flourishing service design industry- mainly of US government organizations, but some national and international ones as well. We hope to build a strong community that fosters cross-industry collaboration and private and public sector cross-pollination. Find out more at https://www.meetup.com/servicedesigndc/ to get notified of local events!
20+ years experience, rooted in visual communication design (digital and print), with subsequent expansion into branding and customer experience strategy. Since 2009, have been consulting primarily in the software, healthcare and nonprofit spaces, with speciality in scaling B-to-B-to-C initiatives as a member or leader of multidisciplinary teams. Longtime active professional community leader and advocate; past roles include programming chairmanship for local AIGA and Executive Leadership for Design Thinking:DC.
Design strategist and facilitator with 8+ years of experience working for Fortune 500, social innovation laboratories, and UX consultancies. Proficient in project management tools, agile frameworks, data analysis, human-centered design, systems thinking, design research, design futures, and group facilitation. Curious about how to lead from a place of vulnerability. Advocate for diversity and inclusion. Native Spanish speaker.
