Instead of sitting down and strictly talking Service Design, we were able to get to know each other better through informal conversations over food and drinks. Connections were made between professionals in different industries – healthcare, telecommunications, software development, to name a few. Networks were expanded, friendships were established, and all had a good time. It was great getting to know people with the same interests and passion in using Service Design to improve human experiences.

As we celebrate Service Design, we remember how unique this field is and how far we have come in establishing it as an industry differentiator. However, we have much farther to expand and improve, so keep up the good work Service Designers! See you next year, Service Design Day.