About Bernadette Geuy

Bernadette Geuy
Emeryville | United States

I am a service design consultant working with higher education clients, at the intersection of people and technology, improving student experiences and services delivery

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Check out my business web site: http://pod.services

My value is in designing, humanizing and optimizing service value exchanges that have a Return on Experience and on Investment (ROE and ROI). I have an MBA from UC Berkeley and have published papers on topics of humanizing digital experiences, designing for value and impact, and service design at scale.

Bernadette Geuy
Principal Consultant

Bernadette’s interest in Service Design

Consulting and humanizing digital interactions. Higher Education with a focus on improving student experiences and student success.


Bernadette’s contribution


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Case Study Transforming Services Delivery for Students Success

Transforming Services Delivery for Students Success

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Touchpoint Article Designing for Impact and Value

Designing for Impact and Value

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