![Stephanie Klausen](/assets/images/Ava_light.jpg)
About Stephen McKernon
![Stephen McKernon](https://www.service-design-network.org/images/116x116/aDfohUSw_Stephen%20Mckernon_Photo_2019.jpg)
Profile
![Stephen McKernon](https://www.service-design-network.org/images/310x308/aDfohUSw_Stephen%20Mckernon_Photo_2019.jpg)
I'm Service Design Lead at Kotahi Logistics. We try to be customer-centric, lean, agile and support rapid change. It's an interesting life.
To me, service design means...
It's mainly about exploring new and better ways of doing these things called 'services' and 'servicing'.
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![Stephanie Klausen](/assets/images/Ava_light.jpg)