Our theme for our first meeting is connections. Our goal of our first meeting is to connect service designers in the Cities who haven’t before and to gather feedback about what people hope to get out of future meetings and our chapter.

Our chapter’s vision is to:

• Build a strong network of all the service designers in the Cities that would not otherwise connect.

• Hold events that dig deep into case studies, provide advice, and critique each other’s work.

• Identify needs in the community and offer service design support.

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link - Service Designer at Blue Cross Blue Shield & Founder Molly Fuller Design

Molly has practiced service design in healthcare for the past 7 years at the Mayo Clinic’s Center for Innovation, Harken Health and Blue Cross Blue Shield. Molly is motivated to bring together a strong community of service designers to continue to grow and learn from others. She’s motivated to build dignified and empowering services through design.

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medium_id - Director Service Design

Kate has practiced service design for 8 years. She’s worked for Ximedica, Mayo Clinic, Continuum Innovation, Harken Health and Optum Consulting. Kate practices and uses service design methodologies everyday in the design work she does for her clients. Kate is very motivated to start a new SDN chapter in Minneapolis. There is a very strong design community in the Twin Cities full of people with great backgrounds and skills. Kate would love to not only tap into the SDN community for all that it has to offer, but feels strongly that the Minneapolis SDN chapter would have very much to contribute.

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link - Chief of Strategic Initiatives at Metropolitan Economic Development Association (MEDA)

Michelle is an experience designer and strategist for various nonprofits and startups. Michelle’s motivation for starting a SDN chapter in Minneapolis is to help connect people in the service design field so that we can collaborate on projects that help strengthen and improve our community.