About Elena Iwata
Elena is passionate about... design and culture and sustainability
Neuromagic , SX Researcher
I am an SX researcher in the Sustainable Transformation Group at Neuromagic co., Ltd. Originally from Philadelphia (USA), I currently live in Tokyo and work with clients to solve sustainability challenges through service design, design thinking, and systems thinking frameworks.
To me, service design means...
Building and working holistically and in harmony within an organization and within the greater service ecosystem.