About Mikko Koivisto

Helsinki | Finland

I'm a Customer Experience Director & Lead Service Designer at Hellon in Helsinki. I have years of experience in designing award winning services and customer experiences across multiple sectors.

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My strengths are human-centered and participatory design processes, service innovation, concept design and service business development. Besides carrying out various service design projects for clients, I'm also responsible for developing Hellon's service design capabilities, training staff and participating in the sales and business growth of Hellon.

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Touchpoint Article

Going all the Way

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Touchpoint Article

Systematic Implementation of Service Design

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Touchpoint Article

Interview: Mikko Koivisto

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