Teija is a lead designer and service design director at Silver Planet and SDN Finland Chapter Representative. She has a background in business (MBA, Service Innovation and Design) and art (BA). Teija has a strong strategic and business orientation on service design, with a great passion to design sustainable, future-proof services.
TARJA CHYDENIUS Tarja is a senior-level professional combining service design, organizational communication and cultural expertise. A founding member of Service Design Network FINLAND; the first Finland Chapter Representative during 2012 – 2015; SDN National Chapter Board Principal; SDN Management Team member; a long-time Finland Chapter Core Team member, and holds a full-time position as Senior Lecturer at Laurea University of Applied Sciences. Laurea UAS is the first higher education institute offering a business-focused master degree in Service Innovation and Design. (https://www.laurea.fi/opiskelu-ja-hakeminen/yamk-tutkinnot/service-innovation-and-design)
JAANA KOMULAINEN Broad range on experience on different businesses enables cross-pollination of ideas and strong ability for execution. She hands-on experience on marketing and sales especially in b2b environments. She takes special interest in SME businesses.
ANDREAS PATTICHIS Andy is a Nordic designer with a Mediterranean twist. He has a background as an industrial designer, and a diverse knowledge on the applicability of design thinking ranging from products, to research, and services. Andreas’s background consists of designing services for both physical and digital environments. He has a strong passion for cultures, both in business and societal contexts, and involves cultural and transformational elements in his work whenever possible.
ELIISA SARKKINEN M.Sc. (Food Econ. & Mark.), MBA (Service Inn. & Design) Service Designer & Senior Lecturer in International Business & Service Design (Haaga-Helia University of Applies Sciences)
MIKKO KOIVISTO Mikko works as Head of Service Design & Customer Experience at Hellon (formerly Diagonal) in Helsinki/London. He has a background as an industrial designer (MA, IDBM) and is one of the pioneers of service design in Finland. He has years of experience for designing superior services and customer experiences across multiple sectors including: retail, telecommunications, energy, construction, health and social care, finance and insurance, manufacturing, hospitality, transport and gaming. His strengths are human-centered and participatory design processes, service innovation, concept design and service business development. Besides carrying out various service design projects for clients, he is also responsible for developing Hellon's service design capabilities, educating and training my team members and participating in the sales and business growth of Hellon.