• Ensimmäiset SDN-treffit Tampereella 19.1. 2016: Healthcare digital trends


    • 1.12.2015 SDN Drinks  + vuosikokous, hosted by CS5
    • 9.11.2015 SDN Business Meet Up hosted by Nordea
    • 3.9. 2015 National Conference Helsinki / Muotoile tai mukaudu
    • 2.6. SDN-treffit Ympyrätalon Apteekilla / case Ihmisten Apteekki
    • 20.4. SDN Business Meet Up hosted by Kone
    • 14.4. SDN Meet Up: Service design goes retail, hosted by Futurice
    • 10.2. SDN at Samlink : Designing open innovation


    • 11.11. SDN post-conference at Diagonal
    • 6.-8.10. Global SDN Conference, Tukholma
    • 5.6. Service Innovation & Design -seminaari Helsinki
    • SD Drinks 4.3. klo 17.30; 1.4. klo 18 
    • Global Service Jam: Lahti, Tampere, Espoo/Start-up Sauna, Otaniemi


    • 18.–20.11. International Service Design Conference Cardiff, Wales
    • 16.10. / 30.10. / 13.11. / 27.11. klo 8.30 – 10.00 Service Design Breakfast / Betonomiehenkuja 3, Espoo 
    • 8.10. Service Design Drinks / Annankatu 21, Helsinki 
    • 23.5. SDN-Suomi-tiimin kokous / Laurea Leppävaara
    • 14.3. SID-seminaari
    • 13.3. SND-Suomen jäsentapahtuma
    link - Senior Advisor at Kapiolani Oy

    Chapter of SDN Finland Broad range on experience on different businesses enables cross-pollination of ideas and strong ability for execution. She hands-on experience on marketing and sales especially in b2b environments. she takes special interest in SME businesses.

    link - Senior Lecturer/ SDN National Chapter Board Principal

    Founding Member at Service Design Network FINLAND Chapter Representative, September 2012 – 2015 Chapter Core Team member, Sept. 2015 - present Senior Lecturer at Laurea University of Applied Sciences March 2005 – Present (11 years)

    link - Head of Service Design & Customer Experience at Hellon

    I'm a Head of Service Design & Customer Experience at Hellon (formerly Diagonal) in Helsinki/London. I have a background as an industrial designer (MA, IDBM) and I'm one of the pioneers of service design in Finland. I have years of experience for designing superior services and customer experiences across multiple sectors including: retail, telecommunications, energy, construction, health and social care, finance and insurance, manufacturing, hospitality, transport and gaming.

 My strengths are human-centered and participatory design processes, service innovation, concept design and service business development. Besides carrying out various service design projects for clients, I'm also responsible for developing Hellon's service design capabilities, educating and training my team members and participating in the sales and business growth of Hellon.

    medium_id - Senior Service Creator, IxD/UX/UI Designer

    Over the past 15 years, I've had the opportunity to gain experience in many of the design competencies, including user experience, interaction design, service design, digital strategy, digital media and visual design, with projects in a range of different industries. I enjoy teamwork, especially in multidisciplinary and multicultural teams because they can make your daily job more enriching and offer new and interesting perspectives. Areas of expertise: Digital Business Strategy, Service Design, Experience Design, Interaction Design, Interface Design, Information Architecture, Gamification, Storyfication and Design for Conversion. Past clients include: Nokia, NSN, Volvo, Renault, Marcopolo, Lojas Renner, Positivo Group, Ericsson, Banco do Brasil, Bematech, Gol Linhas Aéreas, Porto Seguro, Nokian Tyres, Honka, Iittala, Stockmann, Viking Line, Safmarine and ABB.