About Satu Kivioja-Ronkainen
Integrating user needs with business success
Satu is passionate about... user experience, digital service, user-centred, personas, customer engagement, customer loyalty, service blueprint, sustainability, journey map, omni-channel, customer experience, multi-channel, customer journey, customer service, brand experience and accessibility
Eficode Oy ,
UX & service design
I am dedicated to creating smooth and intuitive digital experiences that align with users' true intentions. My work is built on empathy and active listening, allowing me to understand and anticipate user needs to develop impactful solutions. Leveraging my extensive marketing expertise, I integrate commercial and business insights into my design process, ensuring that user-centered solutions also drive business growth and success. Through clear communication and collaboration with all stakeholders, I ensure a comprehensive and unified approach to every project. Guided by these principles, I strive to design experiences that exceed expectations, bring joy, and foster lasting satisfaction and growth for users and organizations.
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