In the past two decades, the proportion and prevalence of death from chronic diseases are severely increasing among Chinese residents.

Deaths caused by chronic diseases accounted for 87% of the total mortality, and the medical expenditures incurred accounted for 70% of the total disease medical payments. However, the current concepts, technologies, services, and models of prevention and control are still out of date for chronic diseases.

In May 2019, the Innovative Service Research Center for Chronic Diseases and the Service Design & Innovation Lab for Health Care of Tsinghua University jointly released the report, which is named the<2019 Blue Book for BPC New Retail Solution to China Oral Medicine for Chronic Disease>.


It is found that the new retail model featuring "local life + near field service" has been growing rapidly in social pharmacies, which had shown many unique advantages in the prevention and control of chronic disease through the research of community retail pharmacies in the field of chronic disease prevention and control since in 2018. In this new framework, branded pharmaceutical companies (B) and new retail 2.0 pharmacies (P) jointly serving consumers (C), together formed a new BPC industry ecosystem.


To this end, under the theoretical framework of “service design”, the report studied the ecological relationship of B-P-C stores and the new technologies, new data, and new cases that related to the supply chain, industrial and commercial cooperation, store + home, OMO flow and healthy community, analyzed the latest industrial dynamic results for the industry.

Related Headlines

SDN Chapters Dual Accreditation Programme: Service Design Network and China Service Designer

Dual Accreditation Programme: Service Design Network and China Service Designer

The SDN is thrilled to announce a partnership between our Accreditation Programme and the China Service Designer Accreditation Programme!

Continue reading
SDN Global News Massive Change – Life-Centred Design

Massive Change – Life-Centred Design

Recently, Touchpoint publisher Prof. Birgit Mager sat down with design pioneer Bruce Mau to discuss his recent thinking about enterprise design, the significance of canoe-building and life-centred design.

Continue reading
SDN Chapters DEADLINE EXTENDED to Oct. 31 - Submit your abstract forTouchpoint Vol. 13 No. 1

DEADLINE EXTENDED to Oct. 31 - Submit your abstract forTouchpoint Vol. 13 No. 1

Dear writers, we are glad to let you know the deadline for the submission of Touchpoint Vol. 13 No. 1 has been extended to October 31st!

Continue reading
SDN Chapters Touchpoint Vol. 12 No. 3 is out!

Touchpoint Vol. 12 No. 3 is out!

Just right before the SDGC21 we are so thrilled to letting you know that the new issue of Touchpoint, "Service Design with the Planet in Mind" is now out! Get ready to knowing more about it during the Conference, when we will host the Touchpoint Roundtable together with the authors of the articles.

Continue reading