Future of Service Design with Grace Kwon
The Service Design Network (SDN) Bay Area Chapter recently hosted an energizing virtual session with Grace Kwon, a Service Designer at Spotify. These our the impactful insights she shared!
We hope to engage the local design community and growing interest in service design and to make San Francisco the United States' west coast hub for service design practitioners.
The Service Design Network (SDN) Bay Area Chapter recently hosted an energizing virtual session with Grace Kwon, a Service Designer at Spotify. These our the impactful insights she shared!
Building a product is complicated and expensive, plus quick timelines. This leads to resources being wasted and problems not being solved. Customer Discovery before you build can save you from this.
We have revived SDN Book Club thanks to on of our amazing members - Lexi! Join us to discuss chapters 4-6 of Orchestrating Experiences.
Great to have you here. Together, we can share knowledge and learnings, and further strengthen our growing discipline.