Learn how you can make your service more accessible to everyone, especially those with special needs and disabilities with Service Design nerd and accessibility expert Benjamin Nanchen.
What will happen during this event?
Expert talk or interview
With the invited guest speaker
Community Q&A
Ask your personal questions and get an answer from the guest speaker
Community hangout
A bonus and non recorded hangout moment where we can chat together about all things Service Design.
About Benjamin Nanchen
Benjamin is a Service Design practitioner and Accessibility nerd.
Benjamin Nanchen, PhD in Management Science, is a professor at the HES-SO. Between 2021 and 2024, he was the manager of the program Innovation Booster Technology and Special Needs, which aims to promote innovation with persons with disabilities.
Before that Benjamin worked in the tourism sector in marketing, quality assurance and research roles for Crans-Montana Tourism & Congress.
Benjamin is also deeply involved within the Service Design community. He was the guest editor for the Journal Touchpoint Vol. 16 No. 2 about "Designing equitable experiences".
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