About this Event
Learn how designs bridge the gap between strategy and implementation, from the perspectives of finance and operations. Services are sets of promises. Strategy is about finding new and interesting sets that maximize value for customers and service providers.
Design keeps it real, and makes it happen. Design is about finding ways to implement strategies, that reward cooperation, reduce conflict, and reject compromise. With both sides being better off, and without collateral damage i.e. negative externalities on societies, infrastructures, and environments.