About Mauro Bastos
Mauro is passionate about... service design methodologies, service design thinking, innovation, user experience, prototyping, service delivery, user journey and trends
Kyvo Design-Driven Innovation, Managing Partner Europe & Chief Digital Officer
My mission is bring the Service Design to IT environment, with emphasis in support and creation of Cloud Business Models.
To me, service design means...
I am an innovative person that enable organizations to provide valuable experiences that become great stories