About Veronica Vela

Veronica Vela
Monterrey | Mexico

Profile

Veronica Vela Cemex, Customer Insights

I’m an In-house Researcher for Cemex and have +10 years of experience working in the design field. With an Industrial Design background and a Master Degree in Industrial Design and Product Innovation, while working in Schneider Electric as Product Designer, I did a certification in Design Thinking, which gave me the tools to start bringing awareness in human-centered design to the company. I did a leap in my career when started working for Idea Couture, where I have the chance to work for 3 years fully focus on research, strategic design and business Innovation. At the end of 2017 I joined GM Financial team as Service Designer, where I developed projects for México, Colombia and Chile. During these years, I have also had the opportunity to be docent in different levels in the UANL and give mentoring to under-graduated design students in ITESM. 

To me, service design means...

human-centered solutions that truly change people’s lives

Veronica’s contributions

How to contribute
Event Service Design Week LATAM

Service Design Week LATAM

View Event
Event La casa de Service Design Week 2024

La casa de Service Design Week 2024

View Event
Event Diseñar la Experiencia con Gonzalo Castillo y Diego Labarca

Diseñar la Experiencia con Gonzalo Castillo y Diego Labarca

View Event
Event Service Design Mindset con Abraham de la Rosa

Service Design Mindset con Abraham de la Rosa

View Event

Related members From the same Chapter