Chapter events
- India
In the age of customers, you ’ve noticed everyone is talking about providing exceptional customer experience! What exactly is service design, that ensures that experiences are delivered as intended?
![Vidya Priya Rao](https://www.service-design-network.org/images/100x100/4CcJvK82c3PtfGzPg8HROmarU6XavMY0zMro_Vidya%20Priya%20Rao.jpg)
Vidya Priya Rao - Founder and Director, Innovatus Marketers Touchpoint LLP
A design decoder with a proven approach to build a design-led culture.
![Nikhita Ghugari](/assets/images/placeholder_315x315.jpg)
Nikhita Ghugari - Cofounder XENo CO-LAB
Programme
13 April - 13 April 201901:30 PM - 03:30 PM | Takeaway: As professionals, you learn how can you become experience designers, and use strategies from service design to build better services, and processes. |
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