In the age of customers, you ’ve noticed everyone is talking about providing exceptional customer experience! What exactly is service design, that ensures that experiences are delivered as intended?
A design decoder with a proven approach to build a design-led culture.
Programme13 April - 13 April 2019
|01:30 PM - 03:30 PM
|Takeaway: As professionals, you learn how can you become experience designers, and use strategies from service design to build better services, and processes.