Chapter events Introduction to Service Design (On 19th April, 2019 in Mumbai from 1.30 pm to 3.30 pm)

Introduction to Service Design (On 19th April, 2019 in Mumbai from 1.30 pm to 3.30 pm)

In the age of customers, you ’ve noticed everyone is talking about providing exceptional customer experience! What exactly is service design, that ensures that experiences are delivered as intended?

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Chapter events Introduction to Service Design (On 13th April, 2019 in Pune from 10.30 am to 12.30 pm)

Introduction to Service Design (On 13th April, 2019 in Pune from 10.30 am to 12.30 pm)

In the age of customers, you ’ve noticed everyone is talking about providing exceptional customer experience! What exactly is service design, that ensures that experiences are delivered as intended?

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Chapter events SDN India Chapter - Kick off Meeting

SDN India Chapter - Kick off Meeting

This event marks the official launch of the SDN India chapter. The meetup intends to share knowledge and learnings for introducing service design as a branch of theory and praxis. It aims to throw light upon basic concepts and frameworks of service design to the Indian panorama. The event will be concluded with a networking breakout session (High Tea) wherein the overarching idea to lead, educate and advance for strengthening and growing service design, further as a discipline will be emphasized upon.

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Other Events (Cologne) Service Design and Future Forecasting

(Cologne) Service Design and Future Forecasting

By developing a structured way to think about the future, we can find ways to look beyond the noise of the present to work towards preferred outcomes for service providers, users and stakeholders.

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Other Events (Cologne) Service Design Implementation

(Cologne) Service Design Implementation

Successfully implementing service design projects is crucial to create an impact for companies and service designers. This one-day workshop will reflect on strategies to ensure that user experience concepts aren‘t blocked internally and get removed from the priority list or fail on the market.

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