Chapter events Introduction to Service Design (On 19th April, 2019 in Mumbai from 1.30 pm to 3.30 pm)

Introduction to Service Design (On 19th April, 2019 in Mumbai from 1.30 pm to 3.30 pm)

In the age of customers, you ’ve noticed everyone is talking about providing exceptional customer experience! What exactly is service design, that ensures that experiences are delivered as intended?

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Chapter events Introduction to Service Design (On 13th April, 2019 in Pune from 10.30 am to 12.30 pm)

Introduction to Service Design (On 13th April, 2019 in Pune from 10.30 am to 12.30 pm)

In the age of customers, you ’ve noticed everyone is talking about providing exceptional customer experience! What exactly is service design, that ensures that experiences are delivered as intended?

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Other Events SERVICE DESIGN – FROM DISCOVER TO DELIVER AND BEYOND

SERVICE DESIGN – FROM DISCOVER TO DELIVER AND BEYOND

Six-day hands-on minds-on immersive training on designing services for commissioned business cases. This training is intended for all types of managers from all walks of life. By participating in a service design project that solves a ‘real’ service problem or yield an opportunity, participants will apply tools and methods to design service concepts, processes, and systems in a manner that enables the value-in-use; i.e. experiences that happen over time and across different touchpoints and channels.

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Global Conferences Service Design Global Conference 2020 Copenhagen

Service Design Global Conference 2020 Copenhagen

Calling all service designers! Now is the time to ready yourself for the Service Design Global Conference which features two full days of great talks, panel discussions and workshops, all taking place in the dynamic capital of Denmark, Copenhagen. Taking place October 22-23, 2020 with exclusive pre-conference events on October 21, this is event is assuredly not to be missed.

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