About Taina Mäkijärvi

Taina Mäkijärvi
Helsinki | Finland

Profile

Taina Mäkijärvi Nordea, First Vice President
I am a Lead Business Developer at Nordea Global Private Banking. I am also a PhD Student at the University of Eastern Finland at the School of Economics' Innovation Management Department.

To me, service design means...

How we can change the organizational cultures towards more customer centric by using Service Design.

Taina’s contributions

How to contribute
Touchpoint Article Finding New Growth Opportunities via Customer Centricity

Finding New Growth Opportunities via Customer Centricity

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Touchpoint Article From the Editors

From the Editors

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Touchpoint Issue Vol. 9 No. 1

Vol. 9 No. 1

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