SDN Member since September 2014

Taina Mäkijärvi

About Taina Mäkijärvi

Helsinki | Finland

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Nordea, First Vice President

I am a Lead Business Developer at Nordea Global Private Banking. I am also a PhD Student at the University of Eastern Finland at the School of Economics' Innovation Management Department.

How we can change the organizational cultures towards more customer centric by using Service Design.

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Touchpoint Article

Finding New Growth Opportunities via Customer Centricity

Touchpoint Article From the Editors

From the Editors

Touchpoint Issue Vol. 9 No. 1

Vol. 9 No. 1

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