The Next-Gen Service Designer

A panel of service design, and education experts from around the world including Mauricio Manhaes, Ph.D, Jennifer Abernathy, Marc Fonteijn, and Colin Proctor.

An overwhelming number of Service Designers in the world today were not formally trained as such.

UX Researchers, UI Designers, Strategy & Business Analysts, Organizational Effectiveness Consultants... this generation of service designers stumbled upon Service Design and learned on the job.

But today a new generation of Service Designers is rising.

And they have a lot of educational options, career paths and ultimately questions.
We will paint a very thorough picture of the current Service Design educational landscape and ask a global expert panel of educators, practitioners, trainers and mentors to provide crucial information, recommendations and tips on how to shape your career as Service Designer.

Related Headlines

SDN Chapters Meet, Mingle & Make an Impact – See You at SDGC25!

Meet, Mingle & Make an Impact – See You at SDGC25!

Join us at SDGC25 in Dallas and online, this October 15–17. In-person and virtual tickets are available - your invitation to connect, share ideas, and explore service design's impact on business.

Continue reading
SDN Chapters Highlights from the webinar "Learnings from prototyping a Journey Management Study Group" with Arun Joseph Martin

Highlights from the webinar "Learnings from prototyping a Journey Management Study Group" with Arun Joseph Martin

We are excited to share the entire recording and the full transcript of this event with Service Design practitioner and community leader Arun Joseph Martin.

Continue reading
SDN Chapters SDGC25 Replay tickets now available

SDGC25 Replay tickets now available

In case you missed the Service Design Global Conference 2025 in Dallas, you can purchase Replay access to the recordings and view them at your leisure until October 10, 2026.

Continue reading
SDN Global News Service Design Award 2025 - The Winners

Service Design Award 2025 - The Winners

We have winners in the house! Congratulations on your well-deserved success to all Service Design Award 2025 winners and finalists!

Continue reading