Service Design at Spotify: What are they building and how are they doing it?

Dallas 2023

Service Design at Spotify: What are they building and how are they doing it?

We will have the great privilege to take a very rare look inside Service Design at Spotify with three of its Service Design Leads: Grace Kwon, Rebecca Stonebraker and Marco Righetto.
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Global Conferences Service Design Global Conference 2025

Service Design Global Conference 2025

Join us for the Service Design Global Conference 2025 (SDGC25) in Dallas or online on October 15-17!

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SDN Global Café SDN Global Café - Unorthodox Service Design: Bridging the gap between Strategy and Tech in AI-products

SDN Global Café - Unorthodox Service Design: Bridging the gap between Strategy and Tech in AI-products

Join Lina Aries, Service Designer at Deutsche Telekom AG, as she explores how AI is reshaping the role of Service Designers. As AI transforms our workflows, we must adapt to new tools, mindsets, and evolving organisational dynamics. Through our experiences with internal AI products for DT, we will share key challenges, successes, and insights from this shifting landscape.

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