Service Design Drinks #2

The first open Service Design Drinks in Sofia attracted a colourful crowd interested in service design.

On November 27th 2017 we had the first open Service Design Drinks in Sofia, Bulgaria. We had around 20 participants from Coca-Cola, Telenor, BMW and smaller organizations willing to learn how service design can help with delivering a better service to their clients or achieving a better employee engagement.

Our special guests were from Coca-Cola and they shared how they are incorporating design thinking sprints in the way of working in Bulgaria.

Service Design Drinks will be a bi-monthy event in Sofia, so stay tuned for the next edition. 

Information about the Bulgarian chapter activity:

https://www.service-design-network.org/chapters/sdn-bulgaria

https://www.servicedesignbulgaria.com/

https://www.facebook.com/SDNBulgaria/

--
--
--
--
All Headlines

Related Headlines

SDN Chapters Call for papers | Submit your abstract until December 16th 2023

Call for papers | Submit your abstract until December 16th 2023

Touchpoint – The Journal of Service Design provides a window into the discussion of service design, facilitating a forum to debate, share and advance the field and its practices. In addition, it aims at engaging clients to listen in on the discussion, learn about the field, and become involved in the development and implementation of service design for their organisations.

Continue reading
SDN Chapters Service Design Global Conference 2023 - Register now

Service Design Global Conference 2023 - Register now

Register for the Service Design Global Conference 2023 and attend its 16th edition in Berlin or online!

Continue reading
SDN Chapters Touchpoint Vol. 14 No. 2 Call for Papers | Redefining Value Creation: Deadline Extended

Touchpoint Vol. 14 No. 2 Call for Papers | Redefining Value Creation: Deadline Extended

Touchpoint – The Journal of Service Design provides a window into the discussion of service design, facilitating a forum to debate, share and advance the field and its practices. In addition, it aims at engaging clients to listen in on the discussion, learn about the field, and become involved in the development and implementation of service design for their organisations.

Continue reading
SDN Global News Touchpoint Vol. 14 No.1 The Employee Journey is out!

Touchpoint Vol. 14 No.1 The Employee Journey is out!

As we learn in this issue of Touchpoint, organisations large and small are applying the same rigour - and many of the same tools and techniques used to focus on customers - to make sure that employees perform at their best, and are fulfilled in their work. And it’s become a natural domain of service designers, who are taking on this challenge around the globe.

Continue reading