Service Design is part of the curriculum.

University of Finance, Business and Entrepreneurship (VUZF University) starts a new “Innovation Dialogue” masters programme which will cover the full cycle of management of innovation processes.

The first class for the school year 2017-2018 will start with the partnership of Innovation Starter, Bulgaria’s first specialized agency for innovation. 


The teaching methodology will be “learning by doing and experimenting”. This will not only give students theoretical knowledge but also practical knowledge and skills. The future innovation specialists will be in direct contact with teacher-practitioners from the business and the public sphere in Bulgaria. The lecturers are proven experts in innovation and public-private innovation partnerships in Bulgaria, with over 15 years of business and academic experience. Among the lecturers are members of the Innovation Starter team – Krasen Hinkov, Leona Aslanova, Yana Avramova, Vyara Savova, as well as representatives of the public sphere with experience in international organizations such as Dr. Anna-Maria Vilamovska and Dr. Milen Lyubenov; representatives of the business – Assoc. Prof. Iya Petkova, Marketing Manager of the National Palace of Culture, Assoc. Prof. Dr. Stanislav Dimitrov, Executive Director of “Saglasie” EAD, Eleonora Carnasa, Consultant in Design Thinking and co-founder of Service Design Network Chapter in Bulgaria.

Related Headlines

SDN Chapters Touchpoint 17-1––From AI to Synthetic Services | Roundtable

Touchpoint 17-1––From AI to Synthetic Services | Roundtable

On May 20th 2026, we are holding a special event connected to the publication of the most recent issue of Touchpoint, the journal of service design: Touchpoint Vol.17 No. 1 | From AI to Synthetic Services.

Continue reading
SDN Chapters From AI to Synthetic Services

From AI to Synthetic Services

AI continues to disrupt our work as service designers, fundamentally changing the way we design, deliver and analyse services. The advances are rapid as well, presenting new opportunities while at the same time forcing us to answer some challenging questions on where and how its capabilities are deployed. This issue of Touchpoint answers an ongoing need in our community to learn from each other - as well as those outside our field - to confidently apply AI, as well as know where it should be avoided.

Continue reading
SDN Chapters Register by May 15 for the maximum Early Bird discount!

Register by May 15 for the maximum Early Bird discount!

Connect, Collaborate, and Create Change – SDGC26 Awaits! Join us in Wiesbaden, Germany and online, 28–30 October. Registration is open, with Early Bird tickets on sale until May 15.

Continue reading
SDN Global News Become a Certified Service Design Professional at the SDN Academy!

Become a Certified Service Design Professional at the SDN Academy!

Created for service designers with 2+ years’ experience, the 8-week, 8-module course offers you the chance to strengthen your core skills, expand your capabilities, and earn Professional Accreditation.

Continue reading