Service Design is part of the curriculum.

University of Finance, Business and Entrepreneurship (VUZF University) starts a new “Innovation Dialogue” masters programme which will cover the full cycle of management of innovation processes.

The first class for the school year 2017-2018 will start with the partnership of Innovation Starter, Bulgaria’s first specialized agency for innovation. 


The teaching methodology will be “learning by doing and experimenting”. This will not only give students theoretical knowledge but also practical knowledge and skills. The future innovation specialists will be in direct contact with teacher-practitioners from the business and the public sphere in Bulgaria. The lecturers are proven experts in innovation and public-private innovation partnerships in Bulgaria, with over 15 years of business and academic experience. Among the lecturers are members of the Innovation Starter team – Krasen Hinkov, Leona Aslanova, Yana Avramova, Vyara Savova, as well as representatives of the public sphere with experience in international organizations such as Dr. Anna-Maria Vilamovska and Dr. Milen Lyubenov; representatives of the business – Assoc. Prof. Iya Petkova, Marketing Manager of the National Palace of Culture, Assoc. Prof. Dr. Stanislav Dimitrov, Executive Director of “Saglasie” EAD, Eleonora Carnasa, Consultant in Design Thinking and co-founder of Service Design Network Chapter in Bulgaria.

Related Headlines

SDN Chapters Service Design Global Conference 2023 - Early Bird registration open until May 31

Service Design Global Conference 2023 - Early Bird registration open until May 31

Take advantage of the early bird tickets and register under reduced prices.

Continue reading
SDN Chapters Touchpoint Vol.14 No.1 - The Employee Journey: Call for papers

Touchpoint Vol.14 No.1 - The Employee Journey: Call for papers

The service design community has long recognised the importance of the employee experience as being inherently interlinked with user experience. Employees are integral to any service delivery, whether they are present in face-to-face service interactions, such as hospitality, or whether they are behind the scenes of (primarily) digital services, responsible for apps and interfaces.

Continue reading
SDN Global News SDN Next Gen Conference early bird tickets is out!

SDN Next Gen Conference early bird tickets is out!

Are you ready to revolutionize the future of service design? If you're starting out in your service design odyssey, this conference is the perfect place to ignite your creativity, expand your knowledge, and make your first marks on the world of service design.

Continue reading
SDN Chapters Service Design Global Conference 2023 - Save the date!

Service Design Global Conference 2023 - Save the date!

We are excited to announce the dates and host city for this year’s Service Design Global Conference. See you in Berlin, October 5-6, 2023!

Continue reading