About Stephen Wood

Stephen Wood
Wareside | United Kingdom


Stephen Wood Virtusa, VP: Innovation & Service Design
I lead the Innovation and Service Design team at Virtusa xLabs. Over many (many) years I've worked right the way across the Customer Experience field working for Big 4 and boutique consultancies.

To me, service design means...

-Embedding design-centric teams in organisations that are not design led. -Deep ethnographic research. -Applying Service Design digital channels and emergent technologies.

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Event Open Day: Digital Catapult & SDN

Open Day: Digital Catapult & SDN

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