About Stephen Wood

Stephen Wood
London | United Kingdom

Profile

Stephen Wood Virtusa, VP: Innovation & Service Design
I lead the Innovation and Service Design team at Virtusa xLabs. Over many (many) years I've worked right the way across the Customer Experience field working for Big 4 and boutique consultancies.

To me, service design means...

-Embedding design-centric teams in organisations that are not design led. -Deep ethnographic research. -Applying Service Design digital channels and emergent technologies.

Stephen’s contributions

How to contribute
Event SDN November Meet up

SDN November Meet up

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Event Creating Healthy Cities through Service Design

Creating Healthy Cities through Service Design

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Event Service Design Futures: Defining your niche in  our evolving industry

Service Design Futures: Defining your niche in our evolving industry

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Event SDN UK: The Pub Quiz

SDN UK: The Pub Quiz

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