Exploring how we can redesign "The End", so that it has a better chance of being "Happily Ever After".

Our November event sold out...and with our stellar speakers we weren't surprised.

On November the 30th the SDN UK hosted an event for the wider Service Design community and, through sheer serendipity, all speakers' sessions focused on the theme of Death.

AlbertA Soranzo (Lloyds Banking Group Service E2E Service Design Director), gave a frank talk about dealing with digital legacies after death.

Ben Terrett (Co-Op Group Design Director) spoke about the death of traditional Marketing (and the rise of Service Design).

Both speakers swapped prudish reserve for candid curiosity, covering taboo topics including: 

Death, Sex and Toilet Seats.

The full video of these sessions will be available on this site in the next few weeks.

Thanks to City University for hosting the event (we're looking forward to their HCID Open Day next year)

Thanks also to all of the international chapters who helped us to learn from their experience. Thanks to the glorious Finns the inspiring Dutch and the sparkling Chicargoans.

Check out Alberta's video for further details --
Check out Alberta's video for further details
What's the collective noun for Service Designers?
What's the collective noun for Service Designers?

Join us on the 25th of January at Future Cities Catapult for our next session: Designing for a Healthier City.

Related Headlines

SDN Chapters Call for SDGC19 Volunteers

Call for SDGC19 Volunteers

Want to take part in the most important event the service design community attends all year? We need you!

Continue reading
SDN Chapters El Concilio de Diseño - Un mecanismo escalable para evaluar la calidad de los proyectos

El Concilio de Diseño - Un mecanismo escalable para evaluar la calidad de los proyectos

Cuando el equipo de diseño de BBVA Bancomer empezó a crecer de forma acelerada, pasando de 6 a 120 diseñadores en el lapso de 2 años, nuestro mayor reto fue establecer y permear un mismo mindset de diseño. El cual debía encontrar el balance ideal entre establecer procesos y fomentar una libertad creativa.

Continue reading
SDN Chapters Service Design Award 2019 - 5 years of celebrating service design excellence!

Service Design Award 2019 - 5 years of celebrating service design excellence!

Service Design Award, founded by the Service Design Network in 2015, is the most prestigious award honouring service design excellence from around the world. This year we are celebrating our fifth anniversary and we are proud of our previous winners and finalists who helped us to stay true in our vision to make service design the new normal.

Continue reading
SDN Global News SDN Academy - Service Design Basics Workshop in Cologne

SDN Academy - Service Design Basics Workshop in Cologne

The latest SDN Academy Service Design Basics Workshop was intense, inspirational and packed with energy! Conducted from 6-7 April 2019, the workshop introduced participants to the world of service design, covered the fundamentals of the service design process, and provided them with the essential methods and tools to support their work in the practice.

Continue reading