Context: After the COVID-19 gradually eased in Shenzhen, Cohim invited Mrs. Jiang from Jianzheng Soft Skills Center to share "How to retain employees and bring better experience to customers through service design" with founders and executives of apparel, jewelry, home decoration and other industries.
Participants： Dozens of founders and senior executives in home decoration, jewelry and other industries
Goal： To enable the audience to understand the business value of service design, and to increase the conversion rate of subsequent service design experience courses
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