We recently conducted a short survey of a select group of members asking what they would like to gain from a Philadelphia-based Service Design group. The top responses included growing their knowledge of the Service Design industry and connecting with others in the local community. There was also interest in building a curriculum for Service Design at local universities. Our specific objectives are as follows:
- Grow the profession of Service Design in the Delaware Valley through in-person and virtual events in the Philadelphia region.
- Hold regular chapter events using a mixture of in-person and remote activities. Building from our monthly meetups we will add professional and educational workshops in order to grow our community to a more professional level while maintaining the low barrier of entry.
- Broaden our reach in the Philadelphia community and region by reaching out to organizations and institutions to educate and inform them about service design through informal networks and our LinkedIn Group and SDN Chapter website.
- Grow a network of executives, leaders, practitioners, and students focused on Service Design that can sustain the need for talent in our city.
- Promote community and connectedness through formal and informal gatherings such as panel discussions and workshops throughout the year.
- Identify and connect organizations and top tier research institutions to SD leadership where SD can make a difference.
- Ensure we sustain a cross-disciplined community, knowledge base and approach to Service Design by inviting and including a variety of related disciplines and expertise in our membership and event content.
- Connect with colleges and universities to encourage the formation of student members and groups. Create a professional network for student service designers and related professionals. Raise awareness of Service Design as a career option and path for those that are design-oriented. The goal of this effort is to inform them of the service design profession, to mentor their career development, help them engage the local community with service design initiatives, and guide them in building leadership skills to be valuable as the next generation of service designers.