Above all, the French community, which lags behind its neighbours, needs to take ownership of the culture of service
design, which is much more action-oriented than Design Thinking.
- The first mission we wish to entrust to the French chapter is that of evangelization: Service Design Drinks and SD Meetup. We have already organized the Gov Jam 2018 in Lyon which attracted people from all over France.
- The second mission concerns the dissemination of good service design practices in France: writing case studies, conferences, articles in Touchpoints.
- The third aims to bring together the widely dispersed community in local events to date: sharing best practices, reviewing methods, Global Service Jams and more friendly moments.