Chapter events - United States

If in town, join us! Apart from introducing the latest issue of the SDN Journal, Touchpoint, we will have an interactive discussion around the topic of building strong service design partnerships.

Optimizing service design and delivery with effective design partnerships

We invite you join the Service Design Network Chapter Community at Cantina on Thursday, April 25th for an evening of service design drinks and discussion. The event will be held at Cantina’s new headquarters at 100 Summer Street, in Boston.

The event kicks off at 6.30 with opportunities for networking over drinks. Following a welcome by our SDN chapter board and an introduction to the latest SDN Touchpoint Journal, Shaun Gummere and the team at Cantina will moderate a discussion on the theme of “Optimizing service design and delivery with effective design partnerships”. The panel, representing agency and client-side perspectives, will share their experiences on how teams can work together to create effective service design partnerships between internal and external teams to ensure ongoing service success. There will also be plenty of opportunities for attendees to join the discussion.

The evening will conclude with networking and open discussion.

Attendance is free, but there are limited seats. Please pre-register and bring a photo ID to register at the security desk in the lobby.

Approximate timetable:

6.30-7: Networking

7.00-7.15: SDN Chapter Welcome (Introduce the new Touchpoint Magazine)

7.15-8.15: Panel and discussion

8.15-8:45: Networking