About Maksym Tkachuk

Maksym Tkachuk
Kyiv | Ukraine

Profile

Maksym Tkachuk The KID — Kyiv Institute of Design, founder
Max is developing Service Design in Ukraine. SDN UA Chapter initiator, NNGroup graduate, Max is evangelising Iterative Design approach in post-USSR since 2010. For recent years Max has developed Design Maturity Model for Organisations, and now is building Kyiv Institute of Design to foster service design development in the region.

To me, service design means...

Service Design today encompasses several definitions. My take: service design is the process of conscious designing(!) services from both points of view — customers and employees. Also, i am interested in such aspects as: – How to make SD grow rapidly in developing countries – How big enterprises transform their movement toward service mindset and relevant organisational structure – How do different roles and expertise merge under SD umbrella

Share your favorite projects with our community:


Related members From the same Chapter

Yevhen Duzhnov

Yevhen Duzhnov

View Profile
Iryna Kysil

Iryna Kysil

View Profile
SDN Accredited Professional
Kateryna Zaiko

Kateryna Zaiko

View Profile