Service Design Marathon

Learn how best organizations around the world design excellent experiences for their users!

Join us on daily talks - from April 22 until May 5.

Every talk is about the real case: from the context and challenges to insights and outcomes:

  • how the bank made contracts both readable and applicable?
  • how immigration service helps people to trust robots?
  • how the bank designed one solution for everybody?
  • how mobile operation increased retention rate and save on customer service at the same time?
  • how to tailor service design for innovation and start-ups?
  • ?.. (more topics to come)

Please share the event so that more people learn about human-centred design applications!

The Marathon is free for all. Please register so that we know how many people to expect and how to keep you posted on Marathon updates: https://bit.ly/2yjcuha

Award-winning cases from various industries: finance, government, telco, education, IT services, healthcare, retail and many others to be presented by service designers from across the globe.

If you have a service design case you want to share with the global audience, please fill a short form for the speaker: https://bit.ly/3aeZfeo

"In theory, theory and practice are the same. In practice, they are not" (Albert Einstein)

Related Headlines

SDN Global News In-person tickets are sold out!

In-person tickets are sold out!

In-person tickets are sold out! There are still places to register for in-person workshops and virtual tickets are still available

Continue reading
SDN Chapters Call for Papers: Touchpoint Vol. 13 No. 3

Call for Papers: Touchpoint Vol. 13 No. 3

The Call for Papers for our next issue of Touchpoint is open! Submit your abstract by October 16th 2022 and help us to advance the service design field and its practices. We’re looking forward to many inspiring contributions!

Continue reading
SDN Chapters Register today! In-person conference tickets almost sold out!

Register today! In-person conference tickets almost sold out!

There is still time to register for the Service Design Global Conference 2022 which will take place in Copenhagen, October 13 - 14, 2022.

Continue reading
SDN Chapters We are Service Works  Receives  Organisational Accreditation

We are Service Works Receives Organisational Accreditation

We are Service Works is granted with SDN Organisational Accreditation

Continue reading