Local conference “Service Design. Actual Trends in Ukraine and the World" was a huge success!

Over 100 participants from different cities of Ukraine got acquainted with the best cases of Ukrainian companies and presentations from the Service Design Global Conference.

Presentations on designing services by Synevo and First Ukrainian International Bank were recognized as the best performances by almost equal votes. 


At the conference, we also spoke about the design of services for VIP-clients of the bank, elderly as users of gadgets, residents of villages and small towns, as well as the opportunities and barriers for using service design in IT companies and startups. 


From the international cases, the participants were particularly interested in the topic of the use of behavioural economics in service design, as well as the design of legal touchpoints. 


80% of the participants indicated that the conference exceeded their expectations. Especially they liked the balance of Ukrainian cases and world trends. 


Big thanks for SDN Ukraine members Oleg Koss, Andrey Milinevskiy, Kateryna Zaiko for organising the event and bringing Ukrainian service designers together. 


Conference Photo Album:http://bit.ly/36fQMpL 

Speakers’ Presentations: http://bit.ly/2DQTEgC

Related Headlines

SDN Chapters Register today! In-person conference tickets almost sold out!

Register today! In-person conference tickets almost sold out!

There is still time to register for the Service Design Global Conference 2022 which will take place in Copenhagen, October 13 - 14, 2022.

Continue reading
SDN Chapters We are Service Works  Receives  Organisational Accreditation

We are Service Works Receives Organisational Accreditation

We are Service Works is granted with SDN Organisational Accreditation

Continue reading
SDN Global News SDA Organisational Re-Accreditation

SDA Organisational Re-Accreditation

SDN is delighted to announce the Service Design Network Organisational Re-Accreditation of Service Design Academy (SDA) from 2022 – to 2025.

Continue reading
SDN Chapters Service Design Global Conference 2022 - Early Bird Registration open

Service Design Global Conference 2022 - Early Bird Registration open

Take advantage of the early bird tickets and register under reduced prices until September 7, 2022.

Continue reading