Program

Program

Join us for two buzzing and vibrant days with inspiring talks and intense breakout sessions on October 10-11, 2019. 

This program features two days of inspiration with exciting keynotes given by high profile speakers and workshops from thought leaders teaching new methods and tools. Please note that the program is tentative. If you would lilke to print out the SDGC19 program, click here. You can furthermore find a printable program for our exclusive SDN Members Event here.

Would you like to know more about our SDGC19 workshops at once glance? Then click here and check out our workshop overview.


Keep in mind: We will also be hosting a range of different pre-conference side events on October 9, 2019 for which tickets are now for sale!
You don't have your ticket yet? Check out our tickets on our ticket overview.

Note: The workshops will be given parallel in time and will each be about two hours. Because of a maximum capacity per workshop, allocation will be based on registration order. We will open registration for workshops soon. Sign up for our conference newsletter and join us on Slack to stay tuned. 

 

SDN Members Event at the Rotmann School of Management / Wednesday, October 9

Registration

Session 01: World of SDN

Welcome

Chapter Award Ceremony

SDN Member Benefits

Interactive Activity

Coffee Break

Session 02: Service Design in Canada

Talk by Hillary Hartley

Hillary Hartley

Ontario Digital Service Chief Digital and Data Officer and Deputy Minister, Cabinet Office

All the Best Intentions: Blindspots and Equity in Service Design

Zahra Ebrahim

Doblin | Deloitte Executive Advisor

Design-for vs. Design-with: Partnership Tensions in Service Design

Gordon Ross

OXD Vice President and Partner

Service Design Plurality

Josina Vink

Oslo School of Architecture and Design Associate Professor of Service Design

Panel

Session 03: Global View on Service Design

Keynote: Trends in Service Design

Jesse Grimes

Kolmiot Independent Senior Service Designer

Evolution of the Double Diamond

Cat Drew

Design Council Chief Design Officer

Wrap-up

Exclusive SDN Members Reception


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