SDGC19 Theme: Building Bridges
Service design strives to be a change agent working toward a better world, raising the profile and application of design to the betterment of people, business, government, and the environment. Service designers are both facilitators and disruptors, connectors and creative strategists. We build bridges between organizations and their customers, between government and its people, between disciplines, between silos, between each other. We believe service design has the power and potential to do much more.