Geneva | Switzerland

Improving the everyday User Experience (observe, design, prototype, evaluate :-)

Service Design
User Experience Strategy
User needs and business requirements
User Interface specification
Project management

> Interactive systems: web sites, applications, software, tv, intranet, mobile in international organizations, banking, e-commerce, industries, public sector, ...
> User research, usability testing, ethnographic studies (diairy study, shadowing...)
> Business & user requirements
> Personas, Service Blue Prints, User Journey Maps
> User-Centered Design (UCD)
> Information architecture
> User experience design
> Web content accessibility assessment
> Training courses and presentations

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