Cologne | Germany

The service design consultancy, service works supports its clients in identifying customer needs and business opportunities and in consequently transforming those insights into unique service ideas.

service works started 2010 as one of the first service design consultancys in Germany. We lead projects for small and middle sizes companies as well as major enterprises in all sorts of service areas. Together with our network partners we accompany our clients throught all phases of their service innovation projects: from user research over concept development till implementation and evaluation. Design thinking significantly ambosses our work in all areas.

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