Greenville, South Carolina | United States

We are a unique organization of professionals from around the world, united by shared values & strong relationships of trust. We use the power of human-centered design to make people's lives better.

DesignThinkers Group is a leading design-driven innovation agency with teams in 25 countries around the globe. Our mission is to provide the methods, tools and environment for teams to strengthen their capacity for creative problem solving. We guide organizations as they transition from being strictly product oriented and sales driven, to being more service oriented and human centered.

We provide a variety of strategic services including innovation consulting, design thinking facilitation, service design and customer experience design. Through our DT Academy we provide training to build design thinking capabilities within organizations, and leadership coaching to help drive the mindset and culture shift needed to make change stick.

We collaborate across borders and industries.

Our people come from different cultures, geographies, disciplines and backgrounds - we thrive on diversity of thought and perspective.  We don't just talk about change, we live it every day, we experiment, iterate and genuinely  have fun helping our clients succeed.


We help organizations intentionally design delightful experiences for their customers, employees, and other stakeholders. This can take different forms, such as reinventing customer-facing services or revamping internal on-boarding processes for new hires.


We also design work spaces that positively impact employee experience and influence organizational culture. Using tools such as ethnographic research and customer journey mapping, we uncover insights, ideas, and opportunities that leaders can use to go beyond the status quo and deliver truly exceptional experiences.

We collaborate across borders and industries.

DesignThinkers Academy

DesignThinkers Academy was initiated by the Founders of DesignThinkers Group.


DesignThinkers Academy is where we teach you the methodology, tools and mindset to become a design thinker in your own organization. Whether it is one of our open-enrollment courses taught through our teams and affiliates around the world, or one of our customized internal curricula, the DT Academy is where we provide training and certificate programs to help professionals achieve their personal and professional goals.

In addition to courses designed and run by DesignThinkers Group, we also partner with external experts to provide courses in the fields of innovation, co-creation, culture change, research, to name a few. Contact us if you would like to partner with DT Academy.



1-Day Customer Journey Mapping - Greenville, SC

2-Day DesignThinking Facilitation - Chicago, IL

2-Day DesignThinking Fundamentals- Miami, FL

5-Day DesignThinkers Bootcamp - New York, NY

2-Day DesignThinking Facilitation -Detroit, MI

2-Day DesignThinking Fundamentals - New York, NY

DesignThinkers Academy

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