China Telecom offers integrated information services & solutions for users, covering mobile telecommunications, broadband connectivity, information technology applications, and fixed-line telephones.
China Telecom is one of the three major telecommunication service providers in China and is regarded as a Fortune Global 500 company. China Telecom offers integrated information services & solutions for customers, covering mobile telecommunications, broadband connectivity, information technology applications, and fixed-line telephones.
Looking into the future, China Telecom is transforming into a company that believes “product experience” and “customer service” are two of the essential elements for strengthening the corporation’s core competitiveness. To better handle the vast scale and complexity of telecommunication technology & service system, China Telecom has adopted “customer-centric” development approach to initiate reform to various technical departments as well as refine the overall workflow. In addition, the organization has established a “General Manager Initiative”, which is designed to help facilitate collaboration between departments, with the goal of enhancing the brand’s products & services.
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