London | United Kingdom

We deploy a range of research, design thinking and agile delivery techniques to create optimised services

At Baringa Partners, we've formed a Service Design team within our Customer & Digital practice to help our clients across industries better understand their customers and design products and service propositions to meet the unmet needs of customers in a way that also meets commercial objectives.

Led by both customer insights and deep SME sector experience, we help teams ideate, prototype, test and learn across channels and touchpoints.

We're a team of Service Designers, Service Design Coaches & Product Owners. For us, it’s not just about shiny concepts. Taking into account the people, process and technology elements of every solution, we bring together the best of our Baringa capabilities to support our clients in enabling and delivering end-to-end customer and colleague experiences.

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