Position Summary:
The Service Designer will work collaboratively on projects for ISACA’s Membership program, using human-centered and participatory design methods to facilitate program and service innovations and improvements. As part of the Membership Experience team, this role will work in lockstep with program and product managers and cross-functionally throughout the organization to design and implement services for an international community, in both physical and digital settings. As a hands-on service design expert, they will also play a key role in educating and empowering teams to adopt new methods and mindsets throughout the organization.