Virtual Service Design Global Conference 2020 - Embracing Change

Join us on October 22-22, 2020 for two deep-dive-days featuring interactive sessions, hands-on workshops and top-notch networking, all designed to take your professional growth to another level. Tickets are available now!

Embracing Change

In 2020, change is the new normal, and we are embracing it as an opportunity to focus on how we can create better services and be better human beings. We have the ability to create the change we want to see in the world. From empathy to delivery. Service design gives us the processes and tools to do so. Embrace change with us during our first virtual global conference, where we will feature a diverse set of speakers, activities and topics ranging from service design fundamentals to provocative reflections on our changing world.

We at Service Design Network (SDN) have been organising the Global Service Design Conference (SDGC) for the service design community for over a decade. This year, we're excited to bring that to you virtually, wherever you are in the world. 

The Virtual Service Design Global Conference 2020 (SDGC20) is a new kind of conference focused on the design of innovative experiences, that can be enjoyed virtually from anywhere in the world. We aim to give you the same experience and access to service design experts as in an in-person event, without needing to leave your desk. Take live classes with our international service design experts, profit from top-notch networking, and share moments that will keep us all feeling optimistic about the road ahead.

Day 1 will feature 18 hours of unique programming starting at 9 am local time Berlin and ending 5 pm local time San Francisco. On Day 2, you will have the chance to participate in additional workshops for a minimal cost (details coming soon).

Don’t miss this exciting opportunity to engage with international experts, and connect with the service design community—all from the comfort and safety of your home or office.

Get your ticket now!

What Do You Get From Virtual SDGC20?

  • Interactive, live sessions
  • Practical, actionable insights
  • Q&A time to ask your questions
  • Easy access to speakers
  • Top-notch networking opportunities
  • Matchmaking and 1:1 virtual meetings
  • Virtual exhibition booths

For further information, please have a look at our conference website


We look forward to welcome you soon to our event!

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