4-day Service Experience Design Masterclass 2018

Nanyang Polytechnic, School of Design, Service Experience Design Masterclass in collaboration with Royal College of Art from 12-15 November 2018.

Nanyang Polytechnic’s School of Design jointly organised a 4-day Service Experience Design Masterclass with Royal College of Art (RCA), United Kingdom from 12-15 November 2018. The Masterclass saw the coming together of 40 UX designers, educators and professionals from Government Agencies, SMEs, Finance, Education, Healthcare, Technology and Design Sector. RCA’s Facilitators, Dr Nick de Leon, Mr Bahbak Hashemi-Nezhad and Mr Clive Grinyer shared many practical and effective insights of the Service Design application in many industries. The outcome? Everyone collaboratively developed many creative service and product solutions using Service Design principles that are implementable at their workplace!


“As the youngest participant in this Course, I learnt so much in this intense 4-day course on hashtag#servicedesign! With incredibly knowledgeable and engaging lecturers from the Royal College of Art in the UK, amazingly conscientious and meticulous organisers from Nanyang Polytechnic, and a diverse and energetic group of participants from so many different types of organisations and industries. It was such a fruitful 4 days at NYP!”


Yun Zhen Choy

UX Researcher at Minitheory


 --

Related Headlines

SDN Chapters First Going Glocal Meetup to Focus on Business, Education and Ethics (February 23,2021)

First Going Glocal Meetup to Focus on Business, Education and Ethics (February 23,2021)

“Twenty-five years of service design—that deserves a review, but above all it requires a look ahead: what are the relevant developments of the field and how can we have a significant influence on a “desirable future?” Birgit Mager, SDN President

Continue reading
SDN Chapters SDN Accreditation developments – our new programme is online!

SDN Accreditation developments – our new programme is online!

Our SDN Accreditation Programme is continuously developing, and we are pleased to share with you our latest developments! Visit our new landing page to learn more and consider applying for your accreditation as a Service Design Professional or Service Design Master. Many benefits await for you!

Continue reading
SDN Global News Member Welcome Board

Member Welcome Board

The SDN new Member Welcome Board (Trello) has just launched and it is most assuredly a "must-read" for all. Members both old and new and even those in the making will benefit from an easy to follow path towards maximising your membership and getting the most value from all we have to offer!

Continue reading
SDN Chapters “An Introduction to Service Design Through Journey Mapping” Takes the SDN’s New South African Chapter on an Educational Voyage

“An Introduction to Service Design Through Journey Mapping” Takes the SDN’s New South African Chapter on an Educational Voyage

The SDN's SVP and SDN Academy co-founder/Head of Training Jesse Grimes (Kolmiot Service Design) conducts an “An Introduction to Service Design Through Journey Mapping” course for the new South Africa Chapter.

Continue reading