Chapter events - Switzerland

Join us for an exciting workshop exploring how user research and spatial design can lead to better workspaces! This workshop is based on a case study mixing Spatial Design and Service Design by Eliya Maria Pagelli and David Haas, two third-year students of the BA Spatial Design at Lucerne University of Applied Sciences and Arts.

About the workshop
In the first part of this workshop the speakers will share their experiences developing a sophisticated spatial concept for the redesign of the office space of the research group Visual Narrative and Art, Design and Publicity of the HSLU (Lucerne University of Applied Sciences and Arts). Based on detailed user analyses and interview results, they were able to take over the implementation of the renovation from the organization to the realization.


In this workshop, you will learn about the principles of user research and spatial design and how they can be used to improve the workplace. You will also have the opportunity to engage in hands-on activities and discuss best practices with other service designers.

Who can join?

Participation is free, and all levels of Service Design practitioners are welcome.

Date and time


The webinar will take place on Thursday 1st of June, 2023 at 17:00, Swiss time


Attend the event remotely via Zoom

​You can join the workshop remotely using the Zoom link and password provided once you are registered.


​If you join us remotely, please join 5 minutes before the start of the event.


​Attend onsite in Emmenbrücke, Switzerland

​You can join us live at the Hochschule Luzern Design & Kunst (see address on the side).

​If you join us onsite, please join 15 minutes before so that we can start in a timely way.


Location Hochschule Luzern Design & Kunst 745 Viscosistadt Nylsuisseplatz 1 CH-6020 Emmenbrücke Room 745_451 (Office of Research Groups Visual Narrative and Art, Design & Public Spheres)

About Eliya Maria Pagelli
About Eliya Maria Pagelli - Workplace Designer

Eliya is a Workplace Designer and third-year student of the BA Spatial Design at the HSLU (Lucerne University of Applied Sciences and Arts) who worked previously in the art world.

About David Haas
About David Haas - Workplace Designer

David is a Workplace Designer and third-year student of the BA Spatial Design at the HSLU (Lucerne University of Applied Sciences and Arts) who worked previously in the art world both in restoration and transport.

About Klaus Marek
About Klaus Marek - Professor at HSLU

Klaus is a professor at HSLU Hochschule Luzern, where he teaches service and spatial design. He has extensive experience in architecture and product design, having worked on projects with companies such as Roche, Stabilo, Herzog & de Meuron and Somfy. Klaus has a user-centered approach to design and has taught design methods at both the bachelor's and master's level. He is currently the head of the Bachelor's program in Spatial Design at HSLU.

Discover the approach

Discover the approach of the Spatial Design Bachelor of the HSLU for designing better workplaces in this short 2-minutes video.

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