Other Events - Spain

We may not be fully aware, but we use dozens of services every day. Because of this, new technological and conceptual phenomena in the service sector are drastically transforming the way we behave and interact, individually and as a society, as well as redefining the way companies and public organizations work. So, what know-how, methods and tools are involved in creating or improving a service? Why are we now hearing more about service design being a discipline that has the power to transform and make an impact on various areas in our lives? IED Barcelona is organizing a dynamic session to take place on 16 October led by Itziar Pobes, the service designer and co-founder of We Question Our Project who coordinates the Masters in Service Design, to talk about the universe of services from a critical, practical and experimental viewpoint.