Sheryl Cababa, a designer and educator, has written a fantastic content-rich book for designers that introduces us to systems thinking. The book includes a number of tools, discusses the mindset, explains causal loops, and how systems thinking differs from design thinking. Systems thinking will help you look more deeply at your designs for unintended consequences, and help you be more forward-thinking through the creation of speculative design futures.

As design continues to impact our products, services, and solutions at scale, it is more important than ever to understand the systems and context that surround design decisions. Closing the Loop will help you make the invisible visible. It will introduce you to a powerful systems-thinking mindset, and provide you with the tools and frameworks to define the systems that surround your work.

Sheryl will share an overview of the book and answer your questions. Join the event to learn more about the book and how to start incorporating systems thinking into your work as a service designer.