Other Events - United Kingdom

This short course is aimed at anyone who is curious about Service Design. It is particularly recommended to those who have little or no prior knowledge of Service Design and are considering applying for the Service Design Award.

Through dynamic and interactive workshops this full day taster course will introduce you to service design, the tools and methodologies. Our courses and events aim to foster design leadership, build service design capacity and create a community of practitioners.

Taster Day

You can join the Taster Day as a stand-alone one day experience for an all-inclusive price of £200 - just click on the green Tickets button. The taster day will run at the Gardyne Campus of Dundee Angus College, meeting at reception for a start at 10.00am and finishing at 4.00pm. Refreshments, lunch and all materials will be provided. At the end of the taster day, you will receive a Certificate of Attendance.


“I learned to look at problems through the lens of Service Design, I learned the importance of collaboration, of building on each other's ideas, of opening up to new and crazy ideas and ultimately adopting Service Design principles into my work practice and into my day to day life. I definitely got the Service Design bug” Third Sector worker, participant.

"My learning experience was excellent. I wanted to develop service design skills and knowledge and that's exactly what was delivered!" Local Government Manager, participant.

“Thoroughly enjoyed it!! The whole learning process for me has challenged the way I approach things. It has taught me how to use new tools and techniques and strengthened my communication with service users. Overall, it has been a very positive experience with key outcomes arising from tasks which I can use to improve service design within my organisation.” Web Development Officer, participant

Service Design Award

Fully accredited training is available through the PDA in Service Design. Find out more about our courses/funding at www.sda.ac.uk