SDN Academy Events - United States

You want to build a solid foundation for your service design practice? You want to gather theoretical foundations, methodological skills and practical experience? You want to work with like minded peers in a combination of online classes, peer-driven projects, on-demand modules and learning-assignments?And you want to earn a recognised practitioner accreditation issued by the global Service Design Network? Then this Service Design Practitioner Curriculum is the program for you!

Course Description

  • You will participate in 32 hours of program – structured in 6 modules of online sessions, 5 modules of assignments and on-demand content. In parallel you will work on a practical service design challenge (min. 14 hours of “out-of classroom”).

  • You will have access to high-level resources like templates, tool-kits, literature, videos and tests.

  • You will finalise this program with the SDN Practitioner Accreditation (value 480 Euro) which includes a two-year SDN membership with all its benefits.

Who is this course for?

Anyone who wants to learn the basics of service design -either a starting point for a career in service design or as a foundation to select service design teams and support and facilitate smaller projects. In this program we will have max 25 participants from all over the world – supervised and coached by one experienced, SDN acc. service designer!


Next to the 6 online modules, the trainers offer Online Live Supervision on specific dates & times. These sessions are not mandatory.


This SDN Academy Service Design Practitioner Curriculum fee is billed at registration and includes: Your access to 32 hours of training program, access to the SDN Practitioner Accreditation process (worth €460) and a two years of SDN Membership with all connected benefits. 

Financial Inclusion

We as the SDN support financial inclusion as part of our DEI mission (Diversity, Equity and Inclusion), based on the world bank clusters. So, if you think you are eligible – please contact us at!

Course Dates and Times​

Module 1: Mo, May 8, 2023 17:00 - 20:00 CDT (GMT-5)

Module 2: Mo, May 22, 2023 17:00 - 20:00 CDT (GMT-5)

Module 3: Mo, June 12 2023 17:00 - 20:00 CDT (GMT-5)

Module 4: Mo, June 26, 2023 17:00 - 20:00 CDT (GMT-5)

Module 5: Mo, July 17, 2023 17:00 - 20:00 CDT (GMT-5)

Module 6: Mo, July 31, 2023 17:00 - 20:00 CDT (GMT-5)


Mo, May 15, 2023 17:00 - 18:00 CDT (GMT-5)

Mo, June 5, 2023 17:00 - 18:00 CDT (GMT-5)

Mo, June 19, 2023 17:00 - 18:00 CDT (GMT-5)

Mo, July 10, 2023 17:00 - 18:00 CDT (GMT-5)

Mo, July 24, 2023 17:00 - 18:00 CDT (GMT-5)


Early Bird Members              €1.080
Early Bird Non Members      €1.190

Regular Members                 €1.260
Regular Non Members         €1.370


Enroll today! 

Thomas Brandenburg (he/him)
Thomas Brandenburg (he/him) - SDN Acc. Master

Thomas Brandenburg is the first in-house service designer at CDK Global, a technological solutions leader in automotive. He applies service design, human center and systems thinking to new products integrations and platforms. Prior to this position he has enjoyed lead designer roles for museum and retail environments. Thomas is an IIT Adjunct Professor. He teaches service design, technology, and innovation courses. He facilitates students teams on many projects with community partners; Kohls Children’s museum and Wilson Sporting Goods — to name a few. Thomas is co-founder and board member of the SDN Chicago Chapter. He also serves on the accreditation committee.