Building on the success of our first hybrid event last year, we are pleased to once again invite you for a deep dive into the trending topics, insights and developments shaping the future of our practice. This year the Service Design Global conference will be taking place in the amazing city of Berlin and also online. 

Visit the conference website to register and take part in the 16th edition of our Global conference!

The Service Design Global Conference promises two days of interactive learning, keynote presentations, and, of course, in-person and virtual networking. Our goal is to bring the best in our industry together to share service design knowledge and new cross-disciplinary methods and thinking.

The theme for this year’s Service Design Global Conference is Catalyst for Change. Our world is undergoing radical, disruptive changes at an accelerating speed. Innovation, digitalisation, and technological and environmental shifts are changing the way we live and work, transforming industry and reshaping consumer demands. Service transformation is at the heart of this change with impacts being felt through new and innovative service experiences that serve people, the planet, and the invigorated organisations that deliver them. 

Can service design be the ingredient that not only increases the rate of transformation but also improves its quality and impact? To do this requires service designers to constantly challenge how we are innovating and leading through service design.

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We look forward to seeing you this October!