Chapter events - Ukraine

Symphony Academy and Service Design Network Ukraine invite you to learn more about Service Design!

Are you interested in service design competence development in your organization? 

Would you like to know what kind of challenges you will meet? 

Would you like to discover some success recipes? 

We will be discussing how to start thinking about the implementation of Service Design at the right time and have everything need on the way. 


1. The need of innovation 

2. Why concepts fail? 

3. Obstacles in SD implementation 

4. Key Learnings to understand implementation 

5. Hygiene factors 

This event might be of interest to: 

- Designers; 

- Product Managers and Product Owners; 

- Startups owners; 

- Business Analysts; 

- Everyone interested in Service Design topic. 

Looking forward to seeing you at our future jam-session! 


29 January (Wednesday) 

19:00 - 20:30 - Lecture  

20:30 - Networking 


Symphony Solutions office, 2B Naukova Street, Lviv 

Language? Ukrainian 

Fee 250 UAH 

- Early Birds till 13.01 300 UAH

 - Regular Price 

Tickets -

Marta Hudz
Marta Hudz - Product Designer at Symphony Solutions

5+ years in Design, Service Design Network Academy Certified.