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The world is facing a trifecta of radical shifts: post-covid aftershocks, climate crisis and technological revolution – the stakes are only getting higher. How can service designers more deliberately influence and prepare for challenges and significant next order impacts for environment, society, technology and politics? By developing a structured way to think about the future, we can find ways to look beyond the noise of the present to be better prepared as service designers, users and stakeholders. In this two part online workshop we’ll introduce the concept of developing a futures mindset, scanning the fringes for signals of change and applying that insight to make better choices as service designers in the present.
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