Other Events - Germany

SDIN to host Service Design and Innovation Conference on the 12th January 2017 in Cologne (Germany).

Celebrating New Year with the Service Design and Innovation Conference. Become a part of it and start 2017 with inspiring talks, discussions about the transfer between academia and industry and enhance in workshop-sessions. 


9.30 am registration & coffee 
Opening speech: Birgit Mager – Service Design for Innovation
Presentations: Gerhard Satzger – KIT/IBM and Felix Scharf – VW
Panel discussion: ESRs, academic and industry partners
Presentation: Walter Ganz – Fraunhofer Institut

– lunch break – 

Presentations: Frank Seifert – Swisscom and
Shianwei Chang and Kenji Ogata – Toshiba
Panel discussion + Wrap-up: key take-aways

— optional: —


Bo Edvardsson and Bård Tronvoll – ‘Designing services for stakeholders participation in value cocreation’
Birgit Mager – ‘Design-Driven Service Innovation Labs’
Stefan Holmlid, Dominik Mahr and Damien Nunes – ‘Disruption in Value Networks’


5.30 pm drinks and fingerfood



Birgit Mager – Köln International School of Design
Gerhard Satzger – Karlsruhe Institut of Technologies (KIT)
Felix Scharf – Volkswagen Innovation Hub
Walter Ganz – Fraunhofer Institut
Frank Seifert – Swisscom
Shianwei Chang and Kenji Ogata – Toshiba Corporation Design Center, Tokyo & of course the members of SDIN!
Workshop facilitated by Bo Edvardsson and Bård Tronvoll